Privacy Policy
Flow Genius LLC ("we," "us," or "our") is committed to protecting the privacy and security of the personal information we receive from our clients. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us when engaging our workflow automation services.
Information We Collect
In order to provide our workflow automation services, we may collect various types of information from our clients, including but not limited to:
1. Contact information, such as name, email address, and phone number.
2. Business information, including company name, address, and industry.
3. Access credentials to proprietary systems and accounts, either through direct access to client-owned accounts or custom accounts created by clients for our use.
4. Proprietary data and information stored within the systems and accounts we access to perform our services.
How We Use Your Information
The information we collect is used solely for the purpose of providing our workflow automation services to our clients. This may include:
1. Accessing client systems and accounts to analyze, design, and implement automated workflows.
2. Communicating with clients regarding the status of their projects and any necessary information related to our services.
3. Improving our services based on client feedback and data analysis.
4. Complying with legal obligations and enforcing our company policies.
Information Sharing and Disclosure
We may share your information with:
1. Our staff members who are directly involved in performing automation work for your project. All staff members are bound by legally enforceable non-disclosure agreements that prohibit unauthorized access to or dissemination of client systems and information.
2. Third-party service providers who assist us in delivering our services, subject to confidentiality obligations.
3. Law enforcement, government officials, or other third parties when required by law or in response to legal process.
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this Privacy Policy.
Data Security
We take the security of our clients' data very seriously and implement a variety of measures to protect it, including:
1. Encrypting sensitive information both in transit and at rest.
2. Restricting access to client data to only those staff members who require it to perform their job functions.
3. Regularly monitoring our systems for potential vulnerabilities and attacks.
4. Providing ongoing training to our staff on data security best practices.
Your Choices
As a client of Flow Genius LLC, you have the following choices regarding your information:
1. You may update or correct your contact information at any time by contacting us.
2. You may request that we delete your information from our systems, subject to any legal obligations we may have to retain certain data.
3. You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.