Refund & Cancellation Policy
Effective Date: 18/02/2025
Thank you for choosing FlowGenius. We strive to offer a reliable AI-powered workflow automation platform designed to streamline your business processes. Please review our refund and cancellation policy below.
Overview
FlowGenius provides a digital, subscription-based service. By subscribing to our platform, you agree to the terms of this Refund & Cancellation Policy.
Due to the digital nature of our service, refunds are generally not provided except as outlined below.
Refund Eligibility
Subscription Services
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No-Refund Policy: All subscription payments are non-refundable once the service has been activated. This includes any monthly, annual, or one-time fees.
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Exceptional Circumstances: In rare cases where a significant service disruption or error on our part affects your experience, please contact our support team at anthony@flowgenius.ai. We will review your case and determine whether a refund or credit is warranted.
Trial Periods
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Trial Accounts: If you sign up for a trial account, no charges will be incurred until you decide to upgrade to a paid subscription. If you cancel during the trial period, you will not be billed.
Cancellation Policy
Subscription Cancellation
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How to Cancel: You may cancel your subscription at any time through your account settings or by contacting our support team.
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Effective Cancellation: Once canceled, your subscription will remain active until the end of your current billing cycle. No refunds will be issued for any unused portion of your subscription period.
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Recurring Billing: After cancellation, you will not be charged for subsequent billing cycles. However, any fees already processed are non-refundable.
Service Interruptions and Issues
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Service Disruptions: In the event of prolonged service interruptions or issues directly related to the functionality of FlowGenius, we will work diligently to resolve the issue. Refunds or service credits may be considered on a case-by-case basis.
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Support: For any technical issues or service concerns, please reach out to our support team at anthony@flowgenius.ai for assistance.
Modifications to This Policy
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FlowGenius reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our service constitutes acceptance of the updated terms.
Contact Us
If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us: